Privacy Policy – Tawseil App
At Tawseil, we place the highest importance on your privacy and are committed to protecting your personal data and using it in accordance with this Privacy Policy. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, mobile number, email address, and delivery address.
Payment Information: Such as card details or electronic payment methods (processed through secure and approved payment providers).
Usage Information: Including device type, operating system, geographic location, and order history.
Communication Information: Messages or calls made with customer support.
2. How We Use the Information
Your data is used for the following purposes:
Providing app services (order processing and delivery).
Improving user experience and developing our services.
Sending notifications regarding order status, offers, and updates.
Communicating with you to resolve issues or respond to inquiries.
Ensuring security and preventing illegal or fraudulent activities.
3. Information Sharing
We may share your information with:
Restaurants and Stores: To confirm and prepare your order.
Delivery Partners: To deliver your order to your location.
Service Providers: Such as payment processors or analytics providers.
Official Authorities: If required by law or legal request.
We do not sell or rent your personal data to any third party.
4. Data Protection
We use advanced security technologies and procedures to protect your data.
Payment information is encrypted and not stored directly on our servers.
Access to your data is restricted to authorized employees or partners only.
5. Cookies
We may use cookies to enhance the user experience within the app.
You can control cookie settings through your device; however, disabling cookies may affect certain features.
6. User Rights
You have the right to:
Access, correct, or update your personal data.
Request deletion of your data, subject to legal or operational requirements.
Opt out of marketing communications at any time.
7. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
Some data may be retained for legal or security reasons even after account deletion.
8. Changes to This Privacy Policy
Tawseil reserves the right to modify this Privacy Policy from time to time.
Users will be notified of any significant changes.
Continued use of the app after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📩 Email: contact@tawseil.co